Privacy Policy

Overview

This Privacy Policy explains how West Boynton Tire and Auto ("we," "us," or "our") collects, uses, and protects information gathered through the chat interface available at westboynton.vybemedia.io (the "Site"). We respect your privacy and are committed to handling any information you share with us responsibly.

Information We Collect

When you use the chat widget on this Site, we may collect:

• Contact information you voluntarily provide — such as your name, phone number, or email address — when asking about services or scheduling.
• Message content — the questions and information you type into the chat.
• Device and usage data — basic technical information such as your browser type, operating system, IP address, and the pages you visit, collected automatically via standard web technologies.

We do not collect payment information through this Site. All transactions take place in person at our shop.

How We Use Your Information

Information you provide is used solely to:

• Respond to your questions about our services, pricing, and availability.
• Schedule or follow up on appointments.
• Improve the quality and responsiveness of our customer communications.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Chat Widget & Third-Party Services

The chat feature on this Site is powered by LeadConnector (leadconnectorhq.com). When you interact with the chat widget, your messages and any contact details you provide are transmitted to and stored by LeadConnector on our behalf. LeadConnector's own privacy practices apply to that processing. We encourage you to review their privacy policy at leadconnectorhq.com/privacy.

This Site also loads fonts from Google Fonts (fonts.googleapis.com), which may collect limited technical data per Google's privacy policy.

Cookies & Tracking

This Site may use cookies or similar technologies to support the chat widget's functionality and to collect basic analytics data. You can disable cookies in your browser settings, though doing so may affect how the chat widget operates.

Data Retention

We retain chat conversation records for as long as necessary to fulfill the purposes described above, or as required by applicable law. You may request deletion of your conversation data by contacting us directly.

Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of personal information we hold about you. To exercise any of these rights, please reach out to us using the contact information below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.